Shipping

SHIPPING & DELIVERY TIME

UK & REST OF THE WORLD SHIPPING

  • Worldwide Footwear Orders - INCLUDED IN PRICE 
  • UK Care Product & Accessory orders up to £150 - £15
  • Rest Of The World Care Product & Accessory orders up to £150 - £30-£35
  • Resole Service Two Way Shipping - £30-£70

WORLDWIDE DELIVERY TIME 

  • All Footwear orders excluding Stitchdown Collection - 9-12 WEEKS
  • Stitchdown Collection - 15 WEEKS
  • Gift Vouchers, Care Product & Accessory orders - UP TO 2 WEEKS

FURTHER INFORMATION

  • All Crown Northampton footwear is individually custom made to order in our Northampton factory once we receive order confirmation. 
  • Worldwide shipping is provided through DHL couriers. This is a fully tracked, interactive service. A personal tracking number with link will be automatically emailed to you when your order is dispatched from our factory. In some instances Royal Mail Tracked & Signed delivery may be used. 
  • The Stitchdown Collection has a slightly longer delivery time than all of our other footwear collections due to the specialised, off-site production processes involved. We aim to deliver well within the quoted timeframe but delivery on this particular collection can take up to the full 15 weeks. 
  • Quoted delivery times do not include weekends, UK bank holidays or any other UK holiday factory shutdown days. 

POST BREXIT DELIVERY UPDATES

This applies to the new arrangements with European countries only - Rest of the world orders from outside of Europe will be processed as normal. Any country taxes and duties will be the responsibility of the customer as before.

For anyone that's unsure about deliveries out of the UK in the post Brexit world - Fear not!
As a company, Crown Northampton are committing to cover all duties and costs by paying them upfront through our carriers DHL, therefore avoiding any unwanted delays or unforeseen costs. 
We will have to review this further down the line when everything settles but at present, nothing changes for the customer and we will take the hit as a brand should there be any excess fees. 
In summary, all European customers should purchase as normal and we'll deal with the admin and any extra costs should there be any.
MADE TO ORDER

All Crown Northampton footwear is individually custom made to order in our Northampton factory. Worldwide delivery is free and our times listed above include the made to order manufacturing process. 

You will receive an order confirmation email once you have completed checkout. The next email you receive will be confirmation of your order being shipped from our factory and will include full tracking details.

Please enter your email address and/or mobile number at check out to receive shipping updates on the progress of your order. Please be aware that no items will ship on Saturdays, Sundays or any UK bank holidays. 

VAT & TAX

Orders within Europe

Prices shown are inclusive of VAT. All final purchase prices include delivery duty paid (DDP).

Orders Outside of Europe

Prices shown are exclusive of VAT. Customers are liable for any local duties incurred at the shipping destination. If unsure please check with your local customs office before placing an order.

 

if have any further questions please contact us.

Buy with confidence.